Privacy Policy

Last updated: October 2025

This Privacy Policy explains how Verbara (“we”, “us”, “our”) collects, uses, and protects personal information from users of our website, apps, and related services — including English programs, the Travel Directory, and profile submissions.

1. Information We Collect

We collect information that you provide directly to us, such as when you:

• Submit a form to create or update a Travel Directory profile;
• Sign up for lessons, webinars, or mailing lists;
• Contact us by email, WhatsApp, or other channels;
• Participate in an English verification or assessment call.

The information may include your name, email, phone number, city, country, company name, biography, social links, and photos.

2. How We Use Your Information

We use collected information to:

• Display public profiles of guides and agencies on the Verbara Travel Directory;
• Verify English communication ability (for “English Verified” badges);
• Respond to inquiries and provide customer support;
• Send updates or marketing emails if you subscribed;
• Improve our website, services, and communication quality.

3. Public Profiles

Information submitted for directory listings (photo, name, location, biography, links) may appear publicly on our website. Contact details such as email, WhatsApp, or website are displayed only if you provide them voluntarily.

4. Data Storage and Security

We store information securely and take reasonable precautions to protect it from unauthorized access, loss, or misuse. Sensitive data (such as emails or phone numbers) is never shared or sold to third parties.

5. Third-Party Services

We may use trusted third-party services to host forms, manage analytics, or send emails — for example:

• Google Forms (for profile submissions)
• Google Analytics (for traffic insights)
• Email services (for newsletters and updates)

These services comply with GDPR and international data-protection standards.

6. Cookies

Our website may use cookies to remember preferences and track anonymous usage data. You can disable cookies in your browser settings at any time.

7. Your Rights

You have the right to:

• Request a copy of your data;
• Ask for correction or removal of your profile;
• Withdraw consent for marketing emails at any time.

To exercise these rights, contact us at info@verbara.com.

8. Data Retention

Profile information remains visible until you request deletion. We periodically review and remove outdated or inactive listings.

9. Children’s Privacy

Our services are not directed toward children under 13. If you believe we have collected personal data from a child, please contact us for immediate removal.

10. Updates to This Policy

We may update this Privacy Policy occasionally. The “Last updated” date above reflects the latest version.

11. Contact Us

For any privacy-related questions, please contact us at:

Email: info@verbara.com